SOLAR

     
     
       "To attend to a sound is at the very heart of the listening process". (Beebe, Beebe, & Redmond, 2014, p. 121)

Attentive listening is a selective process in winch one is more likely to attend to the conversation when the message corresponds to one's interests and values.  

"Sit facing the client 

 Observe an open posture

 Lean toward the client 

 Establish and maintain intermittent eye contact

 Relax, must communicate a sense of being relaxed and comfortable with the client". (

Souka-Marleau, 2015)

Sit facing the client

     
       Consider SOLAR and give it a place in your communication tool box. 

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