Friday, 17 April 2015

RASA


       To be a better listener, one of Treasure's suggestions is to use the acronym RASA. In it R stands for receive, which means to pay attention to the person you are engaged in conversation. A, appreciate, showing that you regard and understand. 

Ask Questions
Do that by little confirmation such "okay". S, it stands for summarize. Do it in your mind or even express it verbally. Mr. Treasure suggests that we can use the word "so" and continue . A, ask questions, is the and of RASA.
      Consider RASA and give it a place in your communication tool box. 


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